FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Our service
1. We guarantee that all products have been checked and packaged in good condition before dispatch. We strive for 100% customer satisfaction on every sale we complete.
2. Our products are direct from own factory, there is no middle man, no high markup, so we can provide quality items for a very competitive price. 
3. Whether you are not satisfied with our products and services or you have any other questions, Please contact us at first time. We will respond you at 24 hours.
 
Warranty conditions
1.All products have 1 year warranty, no artificially damaged.
2.If there are some problems with the goods, the buyer needs to supply related documents (Photos, video etc) or damage to the original spare parts to old change new. Please contact the seller before you disassemble machines. please note, we will be not responsible for the goods you disassemble any goods without the seller's permit.

whether your industrial panel pc support the OEM / ODM?

Yes, our industrial panel PC support the customization with size, function, appearance, resolution, high brightness and etc.

Where is your panel pc / Tablet pc apply?

Restaruant, Advertisement, Gaming, Medical Equipment, kiosk, ATM, Industrial autamation, Supermarket chain stores, industrial control,detection device,instruments and meters,security monitoring, intelligent terminals embedded high-end application,etc .

What is the main size for your panel pc and industrial monitor?

4.3",5",7",8",10.1",10.4",12",15",15.6",17",19",21.5",32" and wide screen the same size. We also support the customized.

Can we printing our logo on the housing? What is MOQ?

Except the opening logo, we can do the silk-printing LOGO in the case. MOQ is 200pcs .

What kind of inspection you can provide?

Weiqian has multiple tests from material purchasing to finished products by different departments, like QA, QC, sales representative, to guarantee all signage players are in perfect condition before shipment.

What is your guarantee period?

1 Years Quality Quarantee .