What should I do if the industrial touch screen malfunctions?

With the development of the times, industrial tablets have been integrated into our lives, and their presence can be seen in various industries. As an industrial touch screen that is widely used in industrial tablets, its performance directly affects the normal use of the device. Nowadays, more and more industrial equipment uses industrial touch screens to control the operation of the entire machine, because the operation of touch screens is simple and convenient, which can improve work efficiency. During our use, we may occasionally encounter touch screen malfunctions, which will directly affect the normal operation of the machine. So what malfunctions will occur with industrial touch screens? We all know that industrial touch screen display is divided into two screens, touch screen and display screen. When the display screen cannot display normally, it is usually a problem with the display screen, such as the most common touch screen malfunction. Do you know what to do? Today, the editor of WeChat will talk to you about this common topic, hoping to be helpful to the majority of users.

1、 When the touch function of the industrial tablet’s touch screen fails, the first step is to try entering offline mode to verify whether the touch screen backlight is burnt out. If the verified cause of the malfunction is a burnt backlight, we can temporarily restore the touch screen’s touch function by following the steps below.

1) Click on the three corners of the touch screen to enter offline mode (note: different touch screens have different ways of entering offline mode).

2) After entering offline mode, click “Initialize” and then click “Settings Input/Output”.

3) Then click on “Settings Touch Panel”. When the “Use – Touch – Backlit Rear Panel – Burn Screen” option is found, clicking “Yes” indicates that the touch function will continue to be used when the touch screen backlight fails.

2、 If there is a deviation jump point when clicking on the touch screen, it can be disconnected from the on-site environment, only connected to the power supply, and then verified whether it is caused by external electromagnetic interference. For the resistance screen, it can be recalibrated. If recalibration is still necessary, or if some areas cannot be clicked or respond, it is possible that there is a problem with the touch screen and the capacitance screen is not calibrated, The occurrence of such problems is generally due to premature damage caused by product design issues.

3、 Industrial touch screens usually have the function of adding backlight detection. Therefore, once the backlight is turned off, the touch function may automatically fail. However, the function of the touch screen is actually normal at this time, so through the above operation, the touch function can be temporarily enabled and the device can continue to be used. However, the editor still recommends replacing the backlight of the touch screen as soon as possible to prevent accidental triggering of the touch screen from causing device failure or even safety accidents.


Post time: Apr-06-2023